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About
Amtech Marketing
Focusing on
contact centers since
1987, Amtech is a results-oriented consulting,
management search and training firm chartered to help
clients achieve Exponential Contact Center
Enhancement™.
This means we help clients implement management,
process and technology solutions to realize high
productivity and superior call effectiveness.
Bottom line, we help you solve problems and improve
results.
To
do this, we provide expertise in:
-
Operations
enhancement
-
Consolidation
of contact centers
-
Benchmarking
performance
-
Technology
acquisition
-
Performance
plan development
-
Building
contact centers
-
Site
selection
-
Skills,
product knowledge or technology training
-
Out-sourced
project placement and management
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Management
recruiting
-
Interim
management
Amtech
has completed highly successful consulting and training
projects for Fortune 50 companies, international
conglomerates and progressive start-up companies. Our
resources include:
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Experienced
call center management professionals
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Specialized
talent in contact center technology, site selection, management recruiting and
outsource agency placement
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Individuals
with extensive experience in instructional design
(eLearning and facilitated) and platform training.
-
eLearning
technology for online training, learning management
and virtual coaching.
Our
results are measurable…Let us help your organization
enhance the performance of your contact center!!!
Call
on us to help you do any of the following and more:
-
Resolve
call center problems
-
Supplement
your internal expertise
-
Do
it right the first time
-
Enhance
performance
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Reduce
turnover
-
Justify
change to your management team
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Justify
technology acquisition
-
Fill
management positions
Click
here to see the value clients have gained from our
services.
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